30-Day Money-Back Guarantee Policy for Selected Pharmaceuticals

At Noah and zoey, we understand the importance of trust and satisfaction in healthcare products. Thus, we offer a 30-day money-back guarantee for all products.

Eligibility Criteria:

  1. Applicable Products: This guarantee applies to purchases of products made directly from Ordinary Folk.
  2. Purchase Verification: Proof of purchase is required for eligibility.
  3. Time Frame: Refund requests must be made within 30 days of the purchase date.
  4. Medical Consultation: Customers must undergo a consultation with our healthcare professionals to discuss their experiences and reasons for dissatisfaction, ensuring the safe and appropriate use of the products.

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Refund Process:

  1. Request Initiation: Contact customer service within 30 days of purchase with proof of purchase and usage evidence.
  2. Consultation Arrangement: We will arrange a consultation with a healthcare professional.
  3. Product Return: If eligible, return any unused product within 10 days of the consultation.
  4. Refund Issuance: Refunds, covering only the product cost, will be processed within 14 days of receiving the returned product.

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Limitations:

  1. Excludes purchases made through third-party sellers or unauthorized channels.
  2. Limited to one refund per customer.
  3. Shipping or handling charges are not refundable.

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Disclaimer:

This guarantee does not substitute for professional medical advice. Consultation with healthcare professionals is advised for medical guidance.

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