See a doctor on your phone. Medicine to your door.
The questionnaire, the consult and the delivery all happen online. No waiting room, and no one calling out your name across it.
Private care (jiyū shinryō): not covered by public health insurance.
- Free video consult
- Free delivery anywhere in Japan
- Pay for medicine only if prescribed
Questionnaire. Doctor. Door.
Answer a few questions, talk to a doctor, receive your medicine. Every step is below.
- 101Answer the questionnaireAbout ten questions, 1–3 minutes. Then create a free account and book a video consult.
- 202See a doctor onlineYour first consult is by video, at the time you booked: about 5 minutes, and free. If the doctor prescribes, you pay for your medicine by credit card in My Page.
- 303Get it deliveredIn a plain box, to the address you choose. Free anywhere in Japan, as soon as the next day.
From first answer to follow-up.
Twelve small steps. Most take seconds.
- Step 1Answer the questionnaireAbout ten questions, 1–3 minutes. The doctor reads your answers before your consult.
- Step 2Create a free accountFill in your details. You log in with a link sent to your email, so there’s no password to remember.
- Step 3Choose, or let the doctorPick the treatment you’d prefer and how much, or tap “Let the doctor decide”. The doctor confirms it at your consult.
- Step 4Check your orderCheck your delivery address and add a credit card. Nothing is charged yet: consults are free.
- Step 5Book a video consultPick a time from the calendar. It takes about 5 minutes.
- Step 6Upload your photo IDRight after booking. The law requires it before a doctor can prescribe online.
- Step 7Have your video consultIn My Page, tap the button to join. It opens 10 minutes before your time.
- Step 8Your prescription and planIf the doctor prescribes, your plan appears in My Page: what, how much and how often. The doctor may decide not to prescribe.
- Step 9Pay for your medicineOnly now is your card charged, and only for what was prescribed. Prices include tax.
- Step 10DeliveryIn a plain box with no logo or product names. Free anywhere in Japan, as soon as the next day.Delivery times →
- AfterFollow-upsQuestions, or need a change? Follow-ups are by video or chat, and free.
- 6 monthsRe-consultA free re-consult six months after your first. Until then, reorder in My Page without one.
Screen and button names are for illustration and may differ from the app.
Free, and as soon as the next day.
Times are from when the doctor prescribes. Free anywhere in Japan, remote islands included, in a plain box with no logo or product names. We don’t ship overseas.
Weather and traffic can cause delays, and remote islands may take longer.
After that, it’s all in My Page.
Within 6 months of your first consult, reorder without a new one. Plans renew automatically unless you switch them to manual.
- 1ReorderIn a few tapsPlan, then Edit, then Reorder now. Change the amount and how often it comes on the same page.
- 2ManualApprove each orderSwitch renewal to manual, and we’ll ask before each order. Nothing is ordered until you approve.
- 3Any timePause, change or cancelAll in My Page. Changing the medicine or dose needs a consult, which is free.
- 46 monthsA free re-consultWe’ll email you and show it in My Page when it’s due. By video or chat.
The usual ones.
Anything else? Call 050-3134-4343 or email hello@ofnoah.jp, weekdays 9:00–18:00.
It starts with a 1–3 minute questionnaire.
Then a free video consult, where a doctor licensed in Japan decides whether treatment is right for you.
- Free video consult
- Pay for medicine only if prescribed
- Private care (jiyū shinryō): not covered by public health insurance.
