Noah is an online care platform for men. We treat sexual health (ED and premature ejaculation), hair loss (AGA) and medical weight management. Consult a licensed doctor from your phone and have your medication delivered to your door.
Noah is available to patients aged 18 and over. This is Noah's own eligibility policy, not a legal age limit. Whether treatment is prescribed is decided by your doctor during the consultation, based on more than age alone.
Teleconsults are free — ¥0 for both your first consultation and ongoing care. You only pay for your medication if a doctor approves your treatment plan.
Yes, we are a fully legitimate telehealth platform operating in Japan. We take your health and safety seriously, which is why all our medications are genuine, approved by the Ministry of Health, Labour and Welfare (MHLW), and sourced directly from reputable pharmaceutical companies. We adhere to strict regulations and quality control measures to ensure that you receive safe and effective treatment. Our platform is designed to provide you with convenient access to healthcare professionals and medications, all within the framework of Japan's healthcare standards.
All our doctors on the Noah platform are Ministry of Health, Labour & Welfare (MHLW) registered medical practitioners, and have undergone an extensive background check and licensed verification process prior to their appointment.
Every doctor you interact with is licensed to prescribe medicine and treat patients in Japan. All our doctors abide by MHLW's Ethical Codes and Ethical Guidelines (ECEG).
No, as a telemedicine platform, Noah patients will consult with a doctor who will then write a prescription if they find you suitable for treatment after your online evaluation.
You will only be charged for your chosen prescription medication after a medical practitioner has approved of your treatment plan. Your credit card will not be charged for the cost of the medication if you are found unsuitable for prescription.
Your privacy and security is important to us, and that’s why we’ve designed our platform to incorporate strict security protocols to protect your personal data.
Yes it is. Noah is a telemedicine platform compliant to Japan’s Ministry of Health, Labour & Welfare, enabling our doctors to practice medicine and treat patients remotely.
Yes. Telemedicine is safe and effective—as long as patients answer questions truthfully, accurately, and completely. It’s also important that you only upload pictures of your face and your ID (not someone else), and that you take those pictures during the online visit. Doctors are only effective when they have accurate, current information about your case—both in telemedicine and in-person visits.
Doctors on Noah depend solely on the information you provide during your visit and via chat or video. They have no way of externally verifying the information you provide. In addition, if prescribed medicine, it's necessary to read the personalised treatment plan given to you before taking any medication. Only by reading this information in its entirety and fully understanding the content can you adequately weigh the risks and benefits of the treatment.
Your doctor will be calling you at your chosen time slot. If you have a question after your initial consultation, you can message your doctor on the Noah platform at any time.
As a Noah member, you have access to your doctor and can fine-tune your treatment or questions related to your treatment plan through our messaging feature at no cost.
Our doctors will need to confirm your identity before treating you via telemedicine. We also confirm your date of birth from your ID, because a prescription must record the patient's name and age. In order to confirm your identity, we need photos:
1. A photo of your government-issued ID
Must include:
– First & Last name
– Photo
– Date of birth
– ID expiration date (if any; it cannot be expired)
We ship nationwide across Japan. Depending on when you order and where you live, delivery can be as fast as the next day.
Our delivery team will attempt to redeliver it however charges may apply.
To change your delivery date, contact us through the live chat or at hello@ofnoah.jp and our team will sort it out for you.
To pause or cancel your subscription, contact us through the live chat or at hello@ofnoah.jp and we will sort it out for you.
We offer a 30-day money-back guarantee. See https://www.ofnoah.jp/30-day-money-back-guarantee for the full terms and how to claim. For safety reasons we cannot physically accept back prescription medication once dispensed — the guarantee is handled as a refund, not a return.
For security reasons, only the patient or his/her authorised person can collect the medication package. If you are not home, a call will be made for you to authorise the person collecting on your behalf.